The company will provide management services to ensure that its navigation beacons are fully functioning in order to support real-time wayfinding over the center’s five-million-square-foot campus.
Should a beacon need replacing or a battery changed, a notification will be received on a backend portal, improving the patient experience and serving the hospital staff more thoroughly.
Investors took the news well, boosting Phunware's share price 2.3% to $1.59 on Wednesday.
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The move builds upon a relationship between the two parties that has existed since 2018, when Phunware began provided wayfinding services within the center’s app — which has earned 4.8 stars and more than 9,000 reviews.
“We are thrilled to continue to grow our relationship and we have been working closely together as new areas of the facility open to ensure wayfinding capabilities are updated as soon as they are patient accessible,” CEO Alan Knitowski said in a statement. “Our comprehensive platform aims to provide a solution that not only serves patients but also staff members who can deploy and maintain their location solution easily.”
In addition to the app, the medical center is the first healthcare facility to implement custom web browser routing on its website and on mobile. That means even if patients don’t download the app, they can get navigation directions ahead of time.
Phunware’s new full-end service also includes a backend Multiscreen-as-a-Services porta, which allows the company to manage updates without an entirely new build or a resubmission through the app store. It comes built-in with push notifications, mobile engagement campaigns and analytics to track everything from common search terms, start/end points for routes, average time of routes and more.
—Updated to include stock movement—
Contact Andrew Kessel at [email protected]
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