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Vuzix M400 Smart Glasses employed by Valmet at CMPC plant to provide remote support

Coronavirus protocols at South American paper company CMPC drove remote support using Vuzix AR Smart Glasses

Vuzix Corporation - Vuzix M400 Smart Glasses employed by Valmet at CMPC plant to provide Remote Support
CMPC director general Maurício Harger said the smart glasses were "an excellent tool," as they "brought us the comfort of having the assistance of trained Valmet specialists in real time, without them leaving the house"

Vuzix Corporation (NASDAQ:VUZI) revealed on Thursday that Valmet, a top global technology and services provider to the pulp, paper and energy industries, is utilizing its Vuzix M400 Smart Glasses at an industrial plant belonging to South American paper company CMPC.

The Rochester, New York-based company said the Vuzix M400 Smart Glasses were being used to provide remote support between specialists and employees. TotalPower Brazil, the company's main distributor in the region, won the Valmet account.

Amid the coronavirus (COVID-19) pandemic, CMPC scheduled a 10-day maintenance shutdown at its Guaíbal plant in Brazil, implementing a strict prevention protocol for COVID-19, while employing solutions that could remotely address some of the plant's operational demands. The company said Vuzix’s augmented reality smart glasses were used during the shutdown, enabling “detailed analysis by Valmet specialists without their physical presence on premises being necessary.”

READ: Vuzix's M400 Smart Glasses employed by Brazil cosmetics producer to deliver remote factory monitoring

According to CMPC, the technology proved “highly successful” during the shutdown, which brought together more than 2,400 people and 74 supplier companies. Shortly after the shutdown, the plant reached a historic record for pulp production. 

"The smart glasses were an excellent tool, as they brought us the comfort of having the assistance of trained Valmet specialists in real time, without them leaving the house,” said CMPC director general Maurício Harger in. statement.   

“On the same day, for example, a technical assistance manager, who was providing remote support, attended a CMPC unit in Guaíba and another in Santa Fé, Chile. This was only possible due to the remote support enabled by smart glasses," he added.

The specialists were able to perform the maintenance process safely and effectively, since the device cameras clearly displayed the situations to be addressed by the technician at the industrial site with precision, said the company.

"The versatility of our M400 Smart Glasses continues to drive customer demand across a wide range of industry verticals, and the stunning 4K video stream provided by the unit's camera and powerful XR1 CPU has proven to be a distinct competitive advantage for us in most use cases," Vuzix CEO Paul Travers said in the statement.

Contact the author Uttara Choudhury at [email protected]

Follow her on Twitter: @UttaraProactive

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