Eckoh PLC (AIM:ECK, OTC:EKTPF) said the integration of December acquisition Syntec is proceeding as hoped and that it expects results for the year ended 31 March 2022 will be in line with consensus market expectations.
The provider of customer engagement security solutions said Syntec's contribution to revenue and profits in the three months since the £31mln acquisition is “expected to be consistent with management's projections at the time of the transaction, and the initial steps towards realisation of market, product portfolio and cost synergies are proceeding on plan”.
READ: Eckoh snaps up secure payments rival Syntec for £31mln
Eckoh said it has started the new financial year with significant enhancements made to its product portfolio, including launching a new Azure cloud platform with a Fortune 100 client, updating the interface of Eckoh Live Chat and ChatGuard, adding extensions to its CallGuard product, making the digital payment product Pay by Link available globally, and significantly expanding speech recognition language models for payments as part of a new contract.
“Eckoh is always looking for new ways to make the payment experience for customers and contact centres quicker and more satisfying, but without compromising security,” chief executive Nik Philpot said.
“At a time when card-not-present payment fraud is accelerating and many agents are now permanently working from home, tighter security is necessary for any business that needs its agents to take payments without risk.
“Our long history of working alongside leading organisations from different industries has taught us that one size does not always fit all, and our decision to deploy and offer an alternative cloud platform is a perfect example of that flexibility.”